RETURN AND EXCHANGE POLICY

If you are not 100% happy with your product, you have 30 calendar days to return/exchange an item from the date you received it.

To start a return or exchange, click here

We Now Offer: "Free Unlimited Exchanges in US" 

    Return/Exchange Steps:  

    1. Start your return/exchange at the bottom of this page using your order  ID Number and zip code
    2. Select which items you would like to return/exchange. Answer the Following Questions.
    3. Your return/exchange shipping label is sent to you via our return portal.
    4. Print your label and attach it to the top of the package, then drop it off at any USPS location
    5. If you’d like to request a refund, you have two options:

      1. Store Credit: You can receive a store credit for the full amount.
      2. Full Refund (with Restocking Fee): Alternatively, you can opt for a full refund, excluding a 10% restocking fee."

    Return Policy for Customers Residing outside of US.

    Unfortunately, at this time the customer is responsible for shipping cost to us and from us to the customer. For more information and to initiate your International return/exchange please email us at: info@hunddenmark.com 


    Custom Order Return Policy:
    Custom Orders are non refundable. If you would like to exchange your order please initiate your exchange by emailing us at: info@hunddenmark.com